Job Title: Field Clerk

Reports to: Clearance Manager

Job Purpose:

Provide day- to- day administrative support with readily available advice customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objective, corporate guidelines and policies.

Duties and Responsibilities:

• Under direct supervision, support delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.
• Perform assigned tasks of generally repetitive nature for import/ export documentation such as receiving, reconciling, consolidating/ summarizing documents and information.

•  Undertake data capturing activities, feed data into customs operating system and set up master data for transactions
• Tracking and tracing of shipments on respective portals.
• Making documents for lodging delivery orders on sea shipments.
• Day to day update on stages of cargo clearance to allow for delivery planning.
• Screen paperwork, update documentation and support in documentation archiving processes
•  Execute filing of customs entries and post-entry work/ transactions
•  Support/ maintain operational systems as per instructions
•  Execute back-office duties such as scanning, filing, reporting, etc.
•  Regularly update shipment information and physical status
•  Gather required information for duty, tax and billing issues/ discrepancies to support other team members
•  Collect data to draft reports and updates for performance monitoring to support other team members
•  Follow defined processes, systems and methods for delivery of assigned tasks
•  Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance
•  Research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities
•  Clearing of Shipments at ICD and Airport on time to avoid storage charges.
• Contact customs authorities and other relevant authorities.
• Make sure consignments are handled professionally during clearing process.
• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Minimum Requirements

• At least 2 Years’ experience in clearing & forwarding or relevant field.
• Vocational/Specialized/Technical Certification relevant to the role.
• Both airfreight and sea freight - MUST