The Role:

Reports to: Group Chief Human Capital Officer

Roles and Responsibilities:

• Lead, motivate, and encourage staff, navigating through change and adversity. Make decisions and build consensus as appropriate.
• Communicate and cascade information to employees in a timely manner and actively participate in the success of cross-organizational programs and initiatives.
• Define People/HC goals and objectives that align with and support the strategic and operational goals of the organization, always maintaining a non-profit mindset.
• Act as the ambassador of culture, consistently defining ways to identify and reinforce the behaviours that exemplify organization values.
• Strive to advance people and implement organizational strategies to promote employee engagement.
• Partner with senior management to help enhance a positive, engaged culture that works to assimilate the interests, talents, and contributions of all employees at every level.
• Act as a strategic partner in collaboration with leadership and other organizational departments to champion diversity, equity, and inclusion in all People practices throughout the organization.
• Create and sustain a welcoming culture that encourages and promotes diversity, equity, and inclusion throughout the organization.
• Lead on implementing our Diversity and Inclusion plan for Operations and monitor and report on implementation of the plan across the Group.
• Lead and support a comprehensive talent acquisition process to attract, develop, retain, and engage a high-quality workforce. Build strategic People programs to promote employer branding in support of these objectives.
• Inspire ideas around onboarding and captivating events.
• Build the human capital through performance management, coaching, and training/development, motivating individuals to achieve their maximum potential.
• Successfully identify and address gaps in competency, knowledge, and skillsets. Coach management to set clear, meaningful goals/objectives, and use metrics to measure performance.
• Play a key role in improving performance around attracting, motivating, and rewarding top performers.
• Further develop the human capital of the organization through career-path planning, including cross-training and developmental assignments that prepare individuals to achieve their maximum potential.
• With managers and the learning and development lead, develop a strategy regarding succession planning and the development of high-potential leaders.
• Develop and lead a best-in-class total rewards program.
• Maintain all benefit-related relationships and programs.
• Continuously evaluate the market to maintain competitive benefits programs.
• Design and administer all compensation programs, including annual bonus plans, spot bonuses, recognition programs, and other compensation.
• Provide leadership around aligning and developing performance-based compensation programs to drive performance and engagement.
• Provide strong and effective leadership as the principal architect regarding HR strategy, practices, and processes.
• Develop and implement HR strategies, approaches, and policies, continually making recommendations to ensure that HR programs are aligned with the overall organizational strategy while driving employee performance.
• Ensure that HR technology is in place to meet current and future organizational objectives.
• Stay current with emerging HC technologies and implement new technology as needed. Confirm/maintain compliance with all relevant laws and regulations.

The Candidate:

• Bachelor’s degree in business, human resources, or related field.
• Master’s degree in business or human resources preferred. HC Professional certification desirable.
• 8+ years of experience in human resources management; with atleast 3 years handling a core role in Perfomance management