Assistant Manager – SAP Support                                                                                                                              

Reports to: Director Finance

Our client is a group of companies with operations in East Africa. They seek to hire an Assistant Manager-SAP support to be based in Uganda. This is a senior position with potential growth for a suitable candidate with SAP solution expertise to effectively integrate SAP technology into the business environment to achieve expected business results.

Duties & Responsibilities

• Support SAP SD module to enhance business functionality and overall performance, while maintaining the high degree of customer satisfaction
• Analyse the current business processes and scenarios and recommend/develop solutions to meet the needs
• Responsible primarily for providing functional expertise, guidance, presentation, and instructions on SAP SD product to all the users
• Provide detailed knowledge of industry best practices.
• Acts as liaison for troubleshooting: investigate, analyse, and solve software problems and map business requirements, processes and objectives; develop necessary product modifications to satisfy the business needs
• Maintain a thorough knowledge of the organization and adheres to all organizational standards and policies
• Ensure complete and up to date documentation is maintained
• Work with multiple teams - SAP, non-SAP IT and the overall Business team.
• Coordinating with SAP partners/vendors to resolve issues.
• Train and implement training programs as appropriate for users as well as to develop local SAP knowledge.

Desired Skills & Qualifications

• Bachelor's Degree in I.T, Computers or related field
• 10+ year experience of Marketing with minimum 5 years good working experience and knowledge of SAP SD up to configuration level, key integration points between SAP modules;
• Ability to analyse problems and provide clear recommendations
• Ability to collaborate with clients, and have a strong desire to excel
• Excellent communication skills, written and verbal; must be able to work independently as well as a team player.

The above position carries an attractive compensation package and good working atmosphere with excellent savings potential, local living expenses, family housing, travel for self & family, gratuity, medical, etc.