Roles & Responsibilities:

• Provide technical support for wifi systems, digital signage systems, CCTV, IPTV, and nurse call
  systems
• Troubleshoot and resolve technical issues
• Respond to customer inquiries and requests for assistance
• Monitor and maintain system performance
• Identify and recommend system improvements
• Provide training to customers on the use of these systems
• Document technical issues and resolutions

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field
• 3+ years of experience in technical support, specifically in wifi systems, digital signage,systems, CCTV, IPTV, and nurse call systems
• Excellent written and verbal communication skills
• Strong problem-solving and analytical skills
• Experience with troubleshooting and resolving technical issues
• Strong customer service skills