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Communications & Employee Engagement Specialist


Job Summary

Location : Nairobi Kenya
Total View :276
Job type : Full Time
This job has already expired



Job Description

Job Purpose: Develop and lead communication strategies in Africa that support the business and its reputation with both internal and external stakeholders; create a communications environment that fosters a positive attitude, openness and enhances employee engagement; lead consistency of internal communications; work with business leaders, local and regional HR teams to support employer branding, public relations and responsible business initiatives. 

Roles & Responsilities:

  • Lead the communications community in Africa to ensure that pertinent information is relayed to appropriate employee groups
  • Develop and deliver the annual internal communications and employee engagement plan
  • Ensure that all employee communication is standardized, appropriately translated and contributes to enhancing the company image
  • Modernize, standardize and/or update communication channels and strategies including press releases, noticeboards, newsletters, presentation templates, letterheads, the intranet, LinkedIn and all social media platforms to enhance the employer brand and employee experience
  • Develop and maintain productive and collaborative partnerships with communication agencies in order to create high quality, high impact, engaging, business building and employee engagement communication
  • Develop and maintain relationships with key stakeholders to keep tabs of company-wide developments and strengthen the company’s reputation
  • Coordinate and support employee engagement events in the region, collate and building visibility around the same
  • Train the HR and communications community on minimum acceptable communications standards
  • Develop contact point plans based on when and where target employees will be most impacted
  • Support employer branding, responsible business, public relations and M&A initiatives
  • Act as the central point for key HR Admin processes for the Region (including shared drive disciplines, standard forms & standard processes)
  • Develop the communications approach, materials and campaigns to support companywide employee engagement and wellbeing initiatives, processes and projects for Africa to ensure a consistent look & feel
  • Coordinate Employee Experience and HR Customer Satisfaction Surveys, rollout results and follow up on action plans
  • Create relevant and memorable employee engagement experiences in a way that contributes to Responsible Business
  • Perform temperature checks, identify and monitor employee engagement issues, which influence perceptions
  • Mobilise internal and external networks to manage and mitigate ‘issues’

Minimum Qualifications:

  • Degree in communications, journalism, social and behavioural sciences, 
  • 7+ Years experience in PR and coporate communications with at least 3 years at a senior management role.
  • Fluent spoken and written English, Amharic and/or French
  • Project Management qualifications are desirable
  • Skilled in IT, e-communications and online publishing tools
  • Strong Public Relations agency, Corporate Affairs Desk or Internal Communications experience
  • Internal communications leadership in large companies or experience as a specialist in regional internal communications positions.
  • Strong ability to network, influence, negotiate and inspire others
  • Does what it takes to realize agreed objectives in an efficient way
  • Articulates clear inspiring vision, builds trust and motivates cross-functional teams
  • Experience of managing community projects
  • Crisis management and change management experience desirable
Frank Management Consult Ltd
Nyaku House, 1st Floor Argwings Kodhek Rd,Hurlingham
Contact Us: or
call us at (254) 020 2724724 / (254 )745897222.

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