Account Manager
Telecommunication
Job Summary
Location : Nairobi Kenya
Total View :320
Job type : Full Time
This job has already expired
Industry
TelecommunicationJob Description
Roles & Responsibilities:
- Develop and implement effective sales action plans to meet or exceed sales targets
- Analyse market trends, customer needs, and competition to identify growth opportunities and adjust strategies accordingly
- Achieve your MRR target
- Oversee your entire sales process, from lead generation to deal closure, ensuring efficiency and effectiveness
- Proactively create and build relationships with decision-makers up to the C-suite level at prospective and newly acquired customers, directly or through leads generated by local Marketing or partners
- Identify, qualify, pursue (design and propose), negotiate, and profitably close net new business, in close collaboration with local
- Conduct commercial and customer contract negotiations within own delegated authority and predefined ranges/guidelines
- Maintain up-to-date and accurate information on all customer and sales activity in Zoho CRM
- Manage opportunities in compliance with Sales processes and policies and Sales standards of performance
- Establish and monitor sales pipelines, ensuring accurate forecasting and reporting
- Build and maintain strong relationships with key clients and strategic partners
- Address customer inquiries, concerns, and escalations in a timely and professional manner
- Direct, oversee, and support immediate post-sale activity to ensure continuity and satisfactory customer onboarding
- Hand over closed business to the Customer Implementation / Operations team
Minimum Requirements
- Bachelor’s degree in business or IT field
- 5+ years of experience in a consultative selling area
- Track record of deals within the banking/insurance sector
- Preferable in IT Services/data center/telco/network environment
- Broad business network and contact database, especially in the Financial Industry