Telesales Executive

Our client, a pharmaceutical distributor in Kiambu is seeking to hire a telesales.

Duties & Responsibilities

• Respond to all incoming calls and emails from existing and potential clients
• Take and process customer orders in an accurate manner
• Raise invoices and follow up on the payments
• Receive all incoming payments while updating records
• Input and update customer information in the database
• Handle any arising complaints through the proper channels
• Developing and sustaining a good working relationship with customers to encourage repeat business

Requires Skills & Qualifications

• Degree /Diploma in a business-related field
• 1-2 years experience as telesales in a busy pharmaceutical environment is a Must
• Good communication skills
• Excellent customer service
• Strong attention to detail
• Computer literate