Job Purpose: Develop and lead communication strategies in Africa that support the business and its reputation with both internal and external stakeholders; create a communications environment that fosters a positive attitude, openness and enhances employee engagement; lead consistency of internal communications; work with business leaders, local and regional HR teams to support employer branding, public relations and responsible business initiatives. 

Roles & Responsilities:

• Lead the communications community in Africa to ensure that pertinent information is relayed to appropriate employee groups
• Develop and deliver the annual internal communications and employee engagement plan
• Ensure that all employee communication is standardized, appropriately translated and contributes to enhancing the company image
• Modernize, standardize and/or update communication channels and strategies including press releases, noticeboards, newsletters, presentation templates, letterheads, the intranet, LinkedIn and all social media platforms to enhance the employer brand and employee experience
• Develop and maintain productive and collaborative partnerships with communication agencies in order to create high quality, high impact, engaging, business building and employee engagement communication
• Develop and maintain relationships with key stakeholders to keep tabs of company-wide developments and strengthen the company’s reputation
• Coordinate and support employee engagement events in the region, collate and building visibility around the same
• Train the HR and communications community on minimum acceptable communications standards
• Develop contact point plans based on when and where target employees will be most impacted
• Support employer branding, responsible business, public relations and M&A initiatives
• Act as the central point for key HR Admin processes for the Region (including shared drive disciplines, standard forms & standard processes)
• Develop the communications approach, materials and campaigns to support companywide employee engagement and wellbeing initiatives, processes and projects for Africa to ensure a consistent look & feel
• Coordinate Employee Experience and HR Customer Satisfaction Surveys, rollout results and follow up on action plans
• Create relevant and memorable employee engagement experiences in a way that contributes to Responsible Business
• Perform temperature checks, identify and monitor employee engagement issues, which influence perceptions
• Mobilise internal and external networks to manage and mitigate ‘issues’

Minimum Qualifications:

• Degree in communications, journalism, social and behavioural sciences, 
• 7+ Years experience in PR and coporate communications with at least 3 years at a senior management role.
• Fluent spoken and written English, Amharic and/or French
• Project Management qualifications are desirable
• Skilled in IT, e-communications and online publishing tools
• Strong Public Relations agency, Corporate Affairs Desk or Internal Communications experience
• Internal communications leadership in large companies or experience as a specialist in regional internal communications positions.
• Strong ability to network, influence, negotiate and inspire others
• Does what it takes to realize agreed objectives in an efficient way
• Articulates clear inspiring vision, builds trust and motivates cross-functional teams
• Experience of managing community projects
• Crisis management and change management experience desirable