Job Summary: The purpose of the Section Head is to manage the business development process for the assigned category, with the objective of achieving revenue and profitability targets as assigned to the category.

Roles & Responsibilities:

• Provide input into the development of the category sales and profitability strategies to align the category operations with the company growth objectives
• Provide input into the development of the pricing strategy to achieve desired company indices within the set pricing budget.
• Develop the sales budget for the category to ensure the timely allocation of resources required for the successful implementation of the sales strategy
• Develop a sales pipeline for products to align with the company's Sales and Profitability targets
• Develop and implement the sales plans to support the profitability and sales objectives as captured in the sales strategy
• Observe the regulations both internal and external, especially those that relate to the assigned category to ensure zero compliance risk exposure to the business
• Contribute to the development and implementation of the category marketing strategy, to ensure compliance with the category planogram and successful promotional campaigns
• Develop sales reports as per the company sales reporting templates to ensure timely submission of quality reports that influence decision making
• Attend to escalated complex customer complaints & operational issues in a manner that aligns with the Company's customer promise
• Undertake competitor research activities to garner data that will influence the competitiveness of the Company's sales strategy
• Actively communicate key changes in processes and initiatives that touch on customers, to ensure all orders are delivered as plan
• Manage the supplier life journey from listing to delisting to ensure the supplier–client relationships support the achievement of the company's business objectives
• Manage the product life journey process from listing to delisting to ensure delivery against customer expectations
• Advocate for consumer protection rights to ensure the Company policies, processes and procedures are cognizant of the customer's reality
• Undertake regular category assessments to advise on any changes to the product portfolio in the assigned category, in alignment with the company business objectives

Minimum Requirements:

• Bachelor's degree in Business related field
• 4+ years of experience in category buying and management in the retail set up
• Experience working in the retail chain managing supplier relationships