Job Purpose:

Responsible for analyzing merchants' activity to flag fraudulent transactions, investigate flagged merchants and customers and, recommend appropriate action.

Roles & Responsibilities:

• Analyze transactions as per the outlined fraud prevention procedures.
• Monitor, update and report any fraudulent activities or patterns within transactions.
• Maintain the chargeback rate below the set threshold with all acquirers.
• Maintain the Fraud rate below the set threshold.
• Participate in training sessions.
• Update department Knowledge Base.
• Update Marketing Campaigns and Internal newsletters.
• Monitor department Dashboards and report any unusual indicators.
• Handle communication received through official communication channels.
• Any other task as assigned by the Fraud Prevention Supervisor or Manager.

Minimum Requirements:

• Bachelor’s degree in a business, economics, mathematics or Information Technology related course.
• 3+ years of experience in a similar role in the banking industry
• Data analysis skills
• Creative and proactive approach towards challenges.