Site Engineer
Telecommunication
Job Summary
Location : Nairobi Kenya
Total View :851
Job type : Full Time
This job has already expired
Industry
TelecommunicationJob Description
Roles and Responsibilities:
- Executes day-to-day surveillance of buildings and equipment and reports all building and customer defects.
- Monitors performance of equipment and installations and co-provides input on power usage and capacity planning.
- Provide data for input into reports, such as electric meter data.
- Provide data for input into reports, such as electric meter data.
- Support the maintenance and repairs of buildings and equipment in accordance with change requests, Service Level Agreements (SLAs), and Measures of Performance (MOP).
- Co-direct repairs and maintenance executed by external employees and documents the performed activities in accordance with change requests, SLAs, and MOP.
- Respond to alarms and handle or escalate alarms according to guidelines.
- Provide practical direction for external security employees.
- Participate in inventory control of supplies.
- Make suggestions for improving the quality and effectiveness of the data center.
- Participate in the full continuous (24x7) call-out team and/or shifts.
- Execute Customer Implementation process
- Provide customer service support
- Ensure that the data center is maintained and operational 24/7 by providing daily audits and reporting about the performance level of services.
- Support the Data Centre Manager to maintain all data center standards, procedures, health and safety, and day-to-day infrastructure performance issues
Minimum Requirements:
- Bachelor's Degree in Telecommunication, Information Technology, Computer Science/Engineering
- 4+ years’ experience in Telecommunications, with field operational support experience, with at least 2 years experience in the fixed infrastructure environment