Senior VAS Products Manager

Reporting to: Head of Business Development

Job Purpose

The job holder will be responsible for developing and owning value-added services (VAS) across all our markets. This includes understanding market needs, identifying partnership opportunities, and problem-solving with clients to create and sell new solutions. The successful candidate will have a “hunter” mentality with a proven track record for closing large Data, Lending, Software as a service (SaaS) and/or Advisory deals against clear KPIs (Key Performance Indicators). In addition, the candidate must be highly collaborative, strategic, and customer-oriented, and bring a structured & disciplined approach.

Responsibilities:

• Be the owner of all value-added-services initiatives and revenue streams in the company, and be responsible for transferring successful products and expertise from other markets to Africa (and vice versa)
• Develop new value-added solutions and partnerships and manage their effective deployment with technical delivery teams.
• Commercialize and sell existing value-added-services to Merchant and Banking clients, including data, point-of-sale integrated solutions, micro-lending, disbursement, BNPL (Buy Now, Pay Later) and loyalty solutions.
• Establish strong relationships with the other divisions across the organization as a critical enabler of success.
• Tailor value-added-services strategies to different markets in Africa, and support country managers to develop their own value-added-services roadmap, account plans, and SME initiatives.
• Drive maximum client satisfaction and Net promoter score from our value-added services during and post-delivery.
• Provide support to sales and customer-facing teams with communication and training on product functionality and enhancements

Desired Skills & Qualifications

• Degree in Business/E-commerce or Business-Related field.
• Minimum 5 years' experience of product management in a Software/Data/Advisory/Loyalty/payment company
• Master of Science is an advantage
• Proven record of accomplishment managing a successful portfolio of products and partners.
• An expert in Solution Selling with ability to identify and solve real client needs.
• Excellent communication and analytical skills.
• High energy, entrepreneurial drive, hunter mentality.
• Ability to influence others and partner effectively with peer organizations and teams.