The succesfull is responsible to advise, support and deliver key HR functions in line with the business objectives to attain a high performing workforce at the regional level.

Roles and Responsibilities:

• Contribute to the formulation, implementation & review of the HR strategy.
• Contribute to the regional budgeting process with a major focus on people budget lines.
• Support  in recruitment needs from time to time at regional level in line with the timelines.
• Contribute to the development, review and implementation/embedding of HR policies & standard operating procedures in the region.
• Implement talent development & L&D strategies within the region.
• Facilitate implementation of all HR projects in the region.
• Oversee operational excellence in all the branches in the region.
• Work closely with branch management and employees to improve work relationships, build morale and increase productivity and retention.
• Budget control in terms of overtime, salary, and staff welfare costs at the branch level.
• Responsible for cascading communication and collecting feedback on HR matters at the regional level.
• Monitor staff numbers at the branch & taking corrective action to ensure it is at the optimal level.
• Manage & resolves complex employee relational issues.
• Provide day to day performance management to branch managers through coaching, counselling, career development etc.
• Provide HR policy guidance & interpretation to the branch management & regional leadership.
• Spearhead change management processes at the branch level
• Attend to staff welfare matters such as medical cover, compensation and benefits, and staff safety.
• Ensure total adherence to compliance regulations such as labor laws, SOP’s, and rules & regulations.
• Facilitate the required licenses such as medical certificates in line with the OSHA act.
• Ensure there is a proper staffing schedule to cater to the rest days of the staff and uninterrupted workflow at the store.

Mimimum Requirements:

• Bachelor's degree in Human Resource Management/ Business administration with higher diploma in Human Resource Management
• Certified HR practitioner
• 5+ years of experience in HR Generalist