HEAD OF SALES -GUJARATI SPEAKING

 Reports to: Managing Director / BOD / Chairman

Job Purpose

A Head of Sales is responsible for managing all marketing & sales activities and working closely with marketing & sales managers to determine sales objectives, forecasts and quotas. Your duties include training marketing & sales team, identify key markets, stay on top of emerging trends, hitting monthly & annual targets, cultivating & building relationships and understanding customer trends and collaborate with teams.

Key Responsibilities:

• Develop a comprehensive sales and distribution strategy to maximize sales opportunities.
• Direct & lead the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.
• Establish customer relationship management (CRM) systems and guidelines to manage customer relationships.
• Working with customers to better understand their business needs and goals.
• Foster relationships with Customers to grow customer loyalty.
• Leading and motivating staff to improve customer service with clients.
• Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.
• Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.
• Assessing costs, competition, and supply and demand to identify selling prices.
• Recommend changes in pricing structures in product lines or products.
• Collaborate with members of the Marketing team to penetrate key markets.
• Participate in forums to keep abreast of new changes in the industry and practices.
• Monitor changes in the industry and leverage them for business opportunities.
• Provide input to the Content Development team based on customer and industry feedback.
• Identifies top talent and contributes to the recruitment of key sales department personnel, hence, maintaining efficient and effective execution of duties within the sales department.
• Establishing a sales training program to train new employees.
• Meeting with Regional Sales Managers & Sales Managers to assess company performance.
• Provide input on sales incentive structure and key performance indicators to help monitor targets.
• Investigate factors impacting sales performance & review sales performance by analyzing performance reports
• Submit monthly sales reports by Principals, regions, branches, distributors, sub-distributors, key customers and by Sales personnel wise.
• Takes up and performs any other duty as it may be assigned

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a relevant field
• 15 to 20 yrs. 5 to 8 yrs out of which in Heading Sales and Marketing Department
• Gujarati speaking -MUST
• Experience working in Uganda -MUST have