Roles & Responsibilities:

• Identify key contacts at potential client companies and approach them to establish and foster a relationship.
• Maintain good relationships with clients.
• Pre-planning weekly sales prospects.
• Networking, Cold calling and visiting potential clients.
• Arranging meetings with potential clients and explain the services and provide estimates and proposals.
• Record information on a database and maintain clients’ database.
• Setting up of appointments.
• Survey and assess potential clients’ needs.
• Preparing of quotations/proposals/tenders and presentations.
• Conduct follow up calls, relationship building and free demos for clients.
• Negotiating the sales and clinching business with clients.
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
• Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.
• Aim to preserve and renew contracts.
• Grow the business by identifying new sales and business development opportunities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Provide excellent service in order to maintain a positive reputation for the business.
• Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.
• Develop and execute a strategies to meet the set revenue targets.
• Promote high-quality sales, supply and customer service processes.
• Target appropriate clients.

Minimum Requirement:

• Degree / Diploma in Sales and Marketing or related field.
• 3+ years working experience as a sales supervisor/ Team Leader in in the service industry.
• Previous work experience in sales and marketing with a cleaning company or related service addded advantage.